Document & Information Management
Document and information management is at the core of our consultancy. It is more than an administrative task — it is a discipline that defines how projects maintain compliance, traceability, and efficiency. Our role is to establish the systems, procedures, and standards that guarantee documentation is accurate, secure, and ready to support decision-making across every stage of the project lifecycle.
By combining engineering expertise with ISO-aligned compliance, we ensure that each document is managed according to best practices — from its creation to its final handover. This approach safeguards contractual obligations, regulatory requirements, and long-term operational reliability.
- EDMS/PDMS Implementation
- Document Control Procedures
- Document Lifecycle Management
- Data Migration & Integration
- Audits, Reporting & Dashboards
EDMS/PDMS Implementation
We implement and optimize Electronic Document Management Systems (EDMS) and Project Data Management Systems (PDMS) to align with project needs and ISO standards. Each platform is configured to support role-based access, governance frameworks, and scalable workflows, ensuring usability across multidisciplinary teams.
Document Control Procedures
We define metadata structures, numbering rules, and approval workflows that bring order and consistency to documentation. To ensure that all contributors work to the same standard, we provide structured company templates — from drawing formats in multiple sizes to master deliverables lists (MDL) and supplier documentation registers (SDRL). These tools reduce ambiguity, enforce consistency, and ensure that submissions are audit-ready.
Document Lifecycle Management
We manage the complete flow of information — from creation and review to approval, archiving, and structured handover. Workflows are adapted to each project phase: design reviews, construction documentation, commissioning records, and final as-builts follow different approval rules, always aligned with compliance requirements.< br> In parallel, we enforce role-based access rights in line with GDPR regulations. Contractors see only what is necessary — for example, they can access document status but not internal distribution histories or personal reviewer names. Sensitive routing details (e.g., where a document is pending) remain restricted to protect both privacy and project integrity.
Data Migration & Integration
We handle the secure transfer of records from legacy systems or previous projects into new platforms. Our process ensures that no data is lost, that traceability is preserved, and that the new system complies with records management principles. Every migration is fully auditable, protecting both project continuity and compliance.
Part of our role is to bring visibility to the resilience of document management systems. We advise clients to verify the backup and recovery protocols of their EDMS/PDMS providers — including backup frequency, redundancy across different servers, and disaster recovery procedures. While we do not perform system audits, we highlight these critical requirements to management early, ensuring that risks related to downtime or data loss are addressed before they impact the project.
Audits, Reporting & Dashboards
We establish dashboards, KPIs, and audit procedures that give stakeholders real-time visibility into the status of documentation. This includes tracking contractor submissions, monitoring approval cycles, and generating compliance reports for both contractual and regulatory purposes. By providing actionable insights, we help managers anticipate bottlenecks and maintain control over project progress.
Frequently asked questions
Customer Experience (CX) refers to the overall impression a customer has of a business based on their interactions across various touchpoints—whether it’s a website visit, a customer support call, or an in-store purchase. It encompasses everything from ease of navigation and service quality to emotional connection and brand perception.
Our solutions optimize every touchpoint of the customer journey, ensuring seamless, personalized, and meaningful interactions. The benefits include improved customer satisfaction, higher retention rates, stronger brand loyalty, and actionable insights to continuously improve your customer engagement strategies. We help integrate these channels so customers feel valued.
Getting started is easy! Simply reach out to us through our contact form or give us a call, and we’ll schedule a consultation to discuss your project and how we can best assist you. Our team keeps you informed throughout the process, ensuring quality control and timely delivery.
Getting started is easy! Simply reach out to us through our contact form or give us a call, and we’ll schedule a consultation to discuss your project and how we can best assist you. Our team keeps you informed throughout the process, ensuring quality control and timely delivery.
Getting started is easy! Simply reach out to us through our contact form or give us a call, and we’ll schedule a consultation to discuss your project and how we can best assist you. Our team keeps you informed throughout the process, ensuring quality control and timely delivery.
Getting started is easy! Simply reach out to us through our contact form or give us a call, and we’ll schedule a consultation to discuss your project and how we can best assist you. Our team keeps you informed throughout the process, ensuring quality control and timely delivery.
Let’s Build Future Together.
